How a business maintains its restroom is a direct reflection of its overall dedication to the customer experience. Nobody likes a dirty restroom. And a company that doesn’t maintain a clean restroom is likely to suffer in the long run.
If your cleaning routine needs a quality upgrade, we suggest starting with the basics. Below we’ve outlined four things you need to know about restroom cleaning:
1) Know the difference between cleaning and disinfecting. It’s a common misconception that cleaning and disinfecting are the same thing. In actuality, they serve two very different purposes. Cleaning removes unsightly soil, dirt and debris. Disinfecting eliminates viruses, bacteria and germs.
2) Identify your restroom touch points. Before cleaning a restroom, you need to identify all “touch points.” Touch points account for surfaces that people touch frequently. To prevent the spread of infection, they should be cleaned and disinfected on a daily basis. Common restroom touch points include:
- Door knobs and handles — including those used to get in and out of restroom stalls
- Balance rails
- Toilet seats
- Toilet flushers
- Faucets and knobs
- Soap dispensers
- Paper towel dispensers — including levers and knobs
- Hand dryer buttons
- Light switches
3) Always clean before you disinfect. Cleaning and disinfecting go hand-in-hand, but order is still incredibly important. A thorough cleaning with soap (or detergent) paves the way for a strong disinfectant. It also reduces the spread of germs and infection prior to killing them with disinfectant.
4) Pay close attention to hazard warnings and directions on product labels. Most cleaning products require the use of gloves and/or eye protection. Common cleaning chemicals can easily cause irritation to the skin, nose and eyes if you aren’t properly prepared. You and your staff should read and understand all appropriate uses before diving into the cleaning process.