Customers Keep Coming Back
National Purity customers keep coming back because we are the value-added, integrated solutions choice. The value-added choice because our manufacturing services entail:
We're the total-solutions choice because we assist our customers on a needs-specific basis.
Assured Quality Guaranteed:
National Purity follows a systematic process, Good Manufacturing Procedures (GMP). National Purity uses quality ingredients in its manufacturing processes to ensure the freshness and quality of the end product. All incoming ingredients are analyzed and inspected. Documented procedures are followed for mixing and packaging. Equipment is calibrated on a regular schedule. All product batches are recorded and a physical sample is retained. Mixing temperatures and times are strictly adhered to and recorded. Each product batch is quality checked for adherence to specifications and issued a Certificate of Analysis. National Purity fully guarantees every product we make.
Attentive Customer Service:
At National Purity customer service doesn't just stop after we've taken your order. Our Account Managers and customer service staff track your project throughout the production process, ensuring that your project is done to your specifications and done on time. We are attentive to your inquiries and will respond promptly to your phone calls and e-mails. We are 100% date driven. That means that the date you give us for product delivery is the date the product is delivered. If you have a question, a problem, a comment about your project, or National Purity, we want to hear it. Then we can respond quickly to your concerns. We approach our customer relations as a partnership. If you do well, we do well. It's an old-fashioned idea that still makes lots of sense in these modern, fast-paced, competitive times.
Competitive Pricing:
With 80 years in the business, National Purity knows how to be process efficient. We practice on-going process improvement management using our Materials Replacement Program (MRP) system. This translates into lower overheads, timely delivery and lower prices to our customers. In addition, National Purity has excellent buying power established over the many years. So we can offer you competitive pricing on the projects we manage for you.
Operational Flexibility:
Flexibility is being able to handle the small volume orders, as well as the large ones. Our customers turn to us when they need minimal start-up runs or small reorder runs that other custom manufacturers won't handle. Flexibility is offering our customers accommodating lead times, warehousing and distribution options. Flexibility is offering special sales promotions, or extended payment terms when needed. We will even help represent your company at trade shows, or train your new sales personnel on the products we manufacture for you. Please contact us to find out more on how National Purity operational flexibility can become an operating advantage for you.